1. Project Initiation

Once a project is confirmed and advance payment is received, our design and development process begins immediately. Therefore, the advance amount paid is non-refundable, as it covers initial consultation, concept planning, and resource allocation.

2. Cancellation by the Client

• If a client wishes to cancel a project after confirmation:
• Before work commencement: 90% refund (10% processing & administrative fee deducted).
• After project commencement: No refund will be issued for work already started, resources allocated, or designs delivered.
• In-progress projects: Refunds will be considered only for the unworked portion of the project at the discretion of Wreckedpencils™.

All cancellation requests must be sent in writing to info@wreckedpencils.com.

3. Cancellation by Wreckedpencils™

Wreckedpencils™ reserves the right to cancel a project or service under circumstances such as non-payment, repeated delays in client response, or breach of agreement.
In such cases:

• If work has not yet begun, a full refund (minus transaction fees) may be issued.
• If partial work is completed, a pro-rata refund may be considered.

4. Refund Eligibility

Refunds are not applicable for:

• Design concepts or work already delivered.
• Custom graphics, logo design, print design, website development, or digital assets created.
• Third-party expenses (such as hosting, domain registration, plugin or font licenses, or printing).
• Social media campaigns or digital marketing services once launched.

5. Revision & Satisfaction

We believe in client satisfaction and offer multiple rounds of revisions (as defined in your project proposal or quotation). Refund requests based on subjective preferences after delivery of approved designs are not eligible.

6. Mode of Refund

If a refund is approved, it will be processed via the original payment method within 7–10 business days. Transaction charges, gateway fees, or bank deductions will be borne by the client.

7. Contact Us

For all cancellation or refund-related queries, please reach out to us at:
info@wreckedpencils.com
www.wreckedpencils.com
Wreckedpencils™, Jayanagar 7th Block, Bengaluru, Karnataka, India

8. Policy Updates

Wreckedpencils™ reserves the right to modify or update this Cancellation & Refund Policy at any time. The latest version will always be available on our website with the updated effective date.